Audience Research September 2018: Our Speakers

Who is who…

 Dr Andrew Clapham is a Principal Lecturer in the School of Social Sciences at Nottingham Trent University. He is an established researcher, teacher and consultant, holding an MA in Research Methods. He is also a Higher Education Academy Senior Fellow.

Dr Clapham employs a range of qualitative and quantitative research methodologies and has a particular interest in policy sociology and ethnography.

Dr Andy Moss is Conservation Social Scientist at Chester Zoo and has over a decade of social research experience in world zoos and aquariums. He has led over fifty evaluation research projects and has numerous publications, in journals such as Conservation Biology, the Journal of Environmental Education and Visitor Studies and Nature.

Specialising in social research methods, Andy’s interests focus on the educational value of zoos and their role in promoting pro-conservation behaviour change, the relationship between zoo animals and visitors; and the potential of ‘big data’ to aid conservation. Most recently, Andy was commissioned by the World Association of Zoos and Aquariums (WAZA) to lead the largest ever zoo and aquarium visitor impacts study.

Pollie Shorthouse is General Discovery and Learning Manager at Chester Zoo. Pollie has over 15 years’ experience of developing and delivering learning programmes and events to children, young people and adults in heritage and cultural venues and schools. With particular experience in learning outside the classroom, active citizenship, demonstrating impact and affecting behaviour change.

Pollie leads and oversees the development of all participatory learning programmes at the zoo and in support of our UK based and global field programmes. In her role she works with the Head of Learning to develop the strategic direction for learning and oversees the development and delivery of all new and existing learning programmes.

Hannah Brooks is Community Engagement Manager at Chester Zoo, and has ten years’ experience of working in environmental education and community development. She has worked for a range of different conservation charities, both in the UK and overseas, delivering and managing environmental education projects.

Hannah heads up the Zoo’s outreach work, including behaviour change campaigns; the Safari Ranger programme – a free outreach service taking the zoo out to schools, family events and community groups -, and supporting the zoo’s field partners around the world to develop and evaluate education and community engagement initiatives.